We run this job out of Edina, about 4 miles from Richfield, so there's no local branch to call and we won't pretend otherwise. A visit means a truck comes from Edina to your driveway, not a dispatcher down the street. That's worth knowing up front if you're expecting a same-block response time, because we're not quoting one here.
What we do commit to is showing up with the right opener for a Richfield-era garage rather than a generic box pulled off a shelf. Tell us the age of your door and whether the opener is original or already replaced, and we'll bring hardware that matches your header height and mounting style instead of making you retrofit the garage to the opener.